The automated toll collection systems such as the Easy Pass help to determine the identity of vehicles subject to tolls (Al-Deek, Mohamed & Radwan, 1997). They help to ensure that the vehicle does not stop at the checkpoint and consequently helps the owners to save time on the congested roads. However, despite the fact that the Ease pass road toll technology is beneficial in the areas mentioned, there are some issues about which the subscribers have been complaining. One of those issues is that majority of the Ease pass toll facilities only record the passage of vehicles via a limited number of toll gates. The task is to identify the vehicle that arrived at the gate area. The other problem is that there are privacy concerns by the users of the Ease Pass technology because the technology records when a vehicle passes toll stations (Blumberg & Eckersley, 2009). From that information, one can monitor the location of a vehicle’s owner or the driver at specific times. The technology also does not record all the sufficient information regarding the vehicles because of the problems in uniformity with the database (Friedman, 2000).
The solution provided in this study will make sure that I liaise with the road authority to have toll facilities installed on all the major roads so that all the citizens will enjoy this new improved service. Concerning the privacy issue, I will leverage e-cash as well as other modern cryptography to design the systems that are not aware of the location of individuals, but they can collect and enforce the tolls. I will make sure that these technology records all the required information of the vehicles. The data collection techniques that will be leveraged are the interview and questionnaire elicitation techniques so as to garner adequate information for analysis.
Figure 1: The toll control system. Source: fortonplay.com (2016).
Al-Deek, H. M., Mohamed, A. A., & Radwan, A. E. (1997). Operational benefits of electronic toll collection: case study. Journal of Transportation Engineering, 123(6), 467-477.
Blumberg, A. & Eckersley, P. (2009). On location privacy and how to avoid losing it forever.
Friedman, S. (2000). U.S. Patent No. 6,127,938. Washington, DC: U.S. Patent and Trademark Office.