First Iteration (Microsoft Business Intelligence)

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The session involved having a meeting with human resource officer from IT Commence Inc. according to the schedule of orientation processes issued by HR; orientation process was to take place for two weeks. The session was divided into a session involving human based introduction and systems based introduction. First-week session involved training on basic awareness about intelligence systems policies as well as standards. According to schedule facilitator during initial introduction was Mrs. Teen head of auditing and legal standards. Her first meeting was planned to cover principles and standards applied in business intelligent (BI) systems. Session subtopics include privacy, awareness, and personal rights and confidentiality standards (D. S. Teen, Personal Communication, February 02, 2016). Mrs. Teen shall train interns on Performance Key Indicators (PKI) and their significance in business operations. The first week was also to include training on compatibility protocols that are allowed and applicable within business intelligence systems.

The second-week schedule was facilitated by Mr. Han, designer, and developer of artificial intelligence systems.  His training session was to take place in IT Commence Inc research and innovation hub. The session shall involve an introduction to development platforms as well as understanding technologies applied in designing and developing business intelligence systems (Maruyama, 2002). The session shall also incorporate training on how to apply integrated systems within business intelligence systems. Mr. Han shall introduce the activities involved in working with intelligent Dashboards, Scorecards, and data cubes. The session shall reveal how such utilities are linked to enterprise resource planning (ERP) (Z. T. Han, Personal Communication, February 04, 2016). Finally training shall implement practical session on application of business intelligence systems.


I took part in an introduction to IT Commence Inc internship orientation program. I meet human resource person who directed me to train sessions. Mrs. Teen trained us on principles and standards that govern BI systems and tools. Standards involved in study included

  1. Rules and regulations that govern personal privacy and confidentiality.
  2. Standards involved in implementation of intelligence security such as surveillance, monitoring, and control (Ali, & Mouakket, 2011)
  3. Standards tools and systems allowed for analysis and development of BI tools

The session introduced tools such as Radio Frequency identification systems used for surveillance, monitoring as well as controlling systems operations (Wang, & Wang, 2010). Standard rules required includes creating awareness to individuals under surveillance or monitoring (D. S. Teen, Personal Communication, February 05, 2016).

I took part in a session involving training facilitated by Mr. Han. He demonstrated various platforms applied in working with business intelligence systems. Platforms such as Cognos, dashboards, scorecards and data cubes were covered during a training session. Mr. Han revealed the working of dashboard business systems and how they operate in determining the effectiveness of future trends in business operations. Research hub workshop training introduced divergent methods and methodologies appropriate for integrating various processes such as Decision Support Systems, Customer Relationship Management (CRM) systems, Development Operations (DevOps) as well as Ultra BI services (Z. T. Han, Personal Communication, February 07, 2016). Development techniques introduced for designing developing and implementing business intelligent systems included.

  1. Microsoft Dot Net Framework
  2. SAP FICO platforms for developing finance and commerce
  3. IBM Ultra BI platform for developing business objects such as standard control and analysis tools.


Through orientation training procedures guided by Mrs. Teen and Mr. Han, I observed that business intelligence operations involve integrating human characters within computer systems. Major operations and significance of intelligence systems involved assisting managers on how to implement effective and efficient decisions in business operations. Orientation to business standards equipped me with information concerning standards and policies that ensure secure handling of information (Diallo, et al., 2014). I observed that surveillance and tracking equipment required users to inform observed individuals. Data and information obtained concerning individuals data and information should not be shared or distributed to public (Z. T. Han, Personal Communication, February 08, 2016). I observed that intelligent systems were used to provide analyzed information that can predict future outcome and patterns concerning the particular behavior of business variables such as customers, products, and services.

Mr. Han provided wide coverage on working platforms as well as the provision of detailed data and information used for analysis purposes. Through his training I discovered technologies and development techniques used in designing, developing, and implanting business intelligence systems.  Development technologies such as Microsoft Dot Net Framework guarantee high-level standardized business operations as well as full implementation of compatibility parameters (D. S. Teen, Personal Communication, February 10, 2016). I observed that business intelligence systems combine different tools and systems that facilitate proper operation of enterprise resource planning (ERP). I observed that some of the operations supported within IT Commence Inc included database activities such as Extraction Translation and Loading. Mrs. Teen confirmed that intelligence systems require being integrated with system databases in an organization.


Orientation and introduction iteration was well facilitated through the intervention of Mrs. Teen and Mr. Han. The session involving an introduction to principles, standards as well as policies equipped me with knowledge and ideas on how to implement acceptable business intelligent systems. Through various practices applied in development and implementation of artificial intelligence, I have acquired basic standards that implement intelligent systems. Technology applied is based on the fifth generation with various activities in business being implemented through artificial intelligence systems (Hemphill, 2002). Robots development platforms as well as tools that that implement robotic architectures are implemented in business intelligence to facilitate effective and efficient business transactions (Ho, et al., 2004). Through practical sessions implemented by Mrs. Teen, I gained information based on the significance of intelligence systems in daily life. BI systems automate business operations eliminating human errors associated with normal systems. Tools such as SAP FICO help in facilitating accurate calculation of figures in finance and accounting departments (D. S. Teen, Personal Communication, February 12, 2016).

The session involving the integration of other business operations was well covered. Through the session, I acquired detailed information based on how information is related and implemented by various processes, applications, and systems. The practical session provided a session for implementing direct and indirect application and analyzing of data stored in repository locations. The study demonstrated how the database is applied and is related to combining multiple transactions such as mirroring, data mining and data warehousing (Z. T. Han, Personal Communication, February 14, 2016). Introduction iteration has given me a way forward to prepare to in implementing business intelligence system using various techniques such as Agile development methodology.


Ali, B., & Mouakket, S. (2011). Integrating OLAP/SOLAP in E-Business Domains: An Empirical Study. Information Resources Management Journal (irmj), 24, 3, 45-60.

Diallo, B. A. A., Badard, T., Hubert, F., & Daniel, S. (2014). Context-based mobile GeoBI: enhancing business analysis with contextual metrics/statistics and context-based reasoning. Geoinformatica : an International Journal on Advances of Computer Science for Geographic Information Systems, 18, 2, 405-433.

Hemphill, T. A. (2002). Oracle vs. Microsoft: Corporate Espionage or Competitive Intelligence?. Business and Society Review, 107, 4, 501-511.

Ho, G. T. S., Lau, H. C. W., Ip, W. H., & Ning, A. (2004). An intelligent information infrastructure to support the streamlining of integrated logistics workflow. Expert Systems, 21, 3, 123-137.

Maruyama, H. (2002). New trends in e-business: From B2B to Web Services. New Generation Computing, 20, 1, 125-139.

Wang, S., & Wang, H. (2010). Business Rule Management for Enterprise Information Systems. Information Resources Management Journal (irmj), 23, 1, 53-73.

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