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Health Information Technology (HIT) refers to the sociotechnical system that facilitates health care delivery. Various positive and negative factors get associated with HIT. One of the positive factors associated with HIT is improved clinical care delivery due to enhanced communication and access to information, reduced mortality and lower mortaring rate. The quality of healthcare has also improved due to a more standardized care. HIT has also led to better value in patient care that includes triple aim and total-cost-of-care (TCOC) model. The triple aim of medical care has had several benefits such as improve patient experience in care delivery and also minimization per capita cost of health care. TCOC model is a very effective approach to measuring health care affordability hence enabling cost and resource use and also patient-level predictions to identify high-risk individuals. HIT also offers various benefits to the public through enabling the sharing of patient records and data, allowing the access to information, assists in determining the best treatment for certain patients and establishes the trend in the community.

The different negative factors include high cost of implementation, uncertain return on investment, broad variance in quality, potential to accept user errors, offers risk to patient safety and also the lack of standardization among providers. One of the reasons why healthcare facilities are resistant to enable HIT is the high costs of implementation. Private companies that offer care do not have the certainty of their investment in the facility and hence hesitant in introducing HIT. Various factors in healthcare sector get employed to enhance the utilization of HIT. They include the use of drivers of change in healthcare, incorporation of centers of excellence to attract clients and also the expansion of care centers.

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